*names have been changed for reasons of confidentiality
We appreciate that when the time comes when you need to consider a nursing home it can be fraught with anxiety, even when the family member is agreeable to the move.
If you are reading this then it is likely that you, or an elderly relative, is in just such a position. We here at Leonard Pulham Nursing Home understand that this can be a very difficult and emotional time for everyone concerned. It may be that you are considering the options for someone who is not yet ready to make the transition or that your family member is in hospital and in urgent need of nursing care. Whatever your circumstance we would like to think that, having looked at all the options available, you are reassured that you have made the right decision.
It often helps to know that other people are, or have been, in the same position as yourself. Below are just a small sample of the heartfelt expressions of gratitude for the care we have provided over the years.
"We would like to say a huge thank you for the wonderful care that you gave Mum over the last few months. You all supported Mum and all of her family in differing ways and this contributed to her being as content and as comfortable ... as was humanly possible. What more could we ask! We will be eternally grateful to you ..."
Family of S.C.
"Thank you so much for the wonderful care my Mother enjoyed at Leonard Pulham ... she knew she was safe, well cared for and among friends, not just employees ... she valued your friendship as well as your work ... It was a small room but you filled it with your big hearts"
Family of M.P.
"I cannot find adequate words in which to express my sincere thanks for all the care and kindness that you showed to my Mother. Each of you has your own individual qualities which you so generously gave to her, and to us the family"
"My sincere thanks and gratitude to you all for caring, with such kindness and consideration, for my Mother"
"Thank you to Lyn and Jane for cooking such tasty meals, with love, which Mum really appreciated"
Family of E.M.
"Thank you, too, for all the care and love you gave Mum during her stay with you – it is very much appreciated, and also for the support to us, too"
"Words cannot do justice to my feelings about the Leonard Pulham Home at Halton. It is a place of peace, genuine concern, and respect for the residents. Mary* was a very special lady and we will be forever grateful that her last 15 months were spent where she was treated with such dignity and kindness. Thank you all so very much"
"Thanks to ALL staff at Leonard Pulham for the care, understanding and consideration shown to Mum over the past four years... I personally will miss my regular visits to LPNH and the chats with various members of staff. Our thanks again, with special thanks to those who extended such empathy towards Mum"
"You enveloped Mum in your care with kindness, respect and understanding and she blossomed. To place Mum with you all at Leonard Pulham was a decision well made – first class choice and no regrets"