FAQs

What are the fees?

For information on fees and any other costs, please contact our administrator on 01296 625188.

How do I apply?

For information on applying, please contact our administrator on 01296 625188. Download our:

What is the staffing level?

We have a very broad mix of skills at Leonard Pulham, ranging from trained nurses, some of whom are specialists in specific care for all physical disabilities, as well as end-of life/palliative care to NVQ trained care assistants. There are also a large number of domestic and kitchen staff, who help to ensure that all the needs of our residents are met. Our ratio of nursing staff to residents is normally 1-3, but extra trained staff are brought in to help with those residents who need extra care when necessary.

Can my mother stay there for the rest of her life?

Because we have the facilities and trained staff to deal with all disabilities and end of life/palliative care, our residents can end their days with us peacefully, in comfortable, familiar surroundings, secure in the knowledge that they are receiving the best possible specialised care.

Do you provide respite care?

If there is an available room, we are very happy to facilitate respite care. Understandably, families occasionally need a break from nursing an older relative. We make sure that their loved ones receive first class respite care in a happy ‘home from home’ atmosphere.

What activities do you provide?

We have a full time activities’ co-ordinator who arranges group activities most afternoons, catering to all tastes, ranging from movies to knitting, general knowledge quizzes to keep-fit classes and art classes to discussions. Numerous musical groups and individuals regularly entertain our residents and on special occasions, functions are held at weekends so that family and friends can attend, one highlight being the annual Summer Garden Party. Outings are organised throughout the year to various places of interest and specially adapted vehicles are hired to ensure that residents who are dependent on wheelchairs are included. The hairdresser visits the home weekly and there are regular visits from a chiropodist. Manicures can also be arranged. There is a strong relationship with the local churches and regular services are arranged within the home.

Do you have gardens that are accessible to everyone?

We have beautiful gardens, which include a large patio area with benches and comfortable garden furniture, with ramps enabling easy access for everyone. The numerous bird baths and bird tables, ensure there is a constant array of wildlife for residents to enjoy watching, both outside and from their rooms, and strawberry teas and garden parties are a regular occurrence during the summer.

How is the Nursing home rated by the Care Quality Commission?

The Leonard Pulham Nursing Home has been subject to three unannounced inspections in 2013 – 20th February, 3rd and 9th July respectively. The subsequent detailed reports, published in March and August this year, can be accessed from the link below”.

See the latest report on the CQC website.

How do I Donate?

The home is a registered charity and as such, is a not-for-profit organisation. We rely entirely on our fee income, as well as gifts and donations, for our running costs and major projects.

If you would like further information in connection with fees or you would like to make a donation, please call our Home Manager on 01296 625188, who can arrange for the Chairman or one of the Executive Committee to contact you personally..